PRIVACY POLICYThe protection of your personal data and privacy is important to us. With this privacy policy we would like to inform you about the data collected during your visit and the purposes it is used for. Controller responsible:Project NVMEN GmbH Managing Director: Nicola Cliemas Brückenstraße 5a 10179 Berlin GENERAL INFORMATIONPERSONAL DATA DEFINITIONPersonal data is defined as any information relating to an identified or identifiable natural person. This includes information such as name, address or other postal address, telephone number and email address as well as any other information that can be attributed to a particular individual. LEGAL BASIS
DATA COLLECTIONWe collect and use your personal data only insofar as this is required for the provision of a functional website and of our contents and services as well as for the implementation of our business purpose and only if you have given us your consent, except it was not possible to obtain prior consent and the processing of data is permitted because of statutory requirements. Some data are collected when you provide it to us. This could be, for example, data you enter on a contact form. Other data are collected automatically when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. HOW WE USE YOUR PERSONAL INFORMATIONWe use the personal identification information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this personal information for the following purposes:
DATA TRANSMISSION TO THIRD COUNTRIESThere is a transfer of data to third countries outside the European Union. This is done on the basis of statutory contractual provisions that are intended to ensure adequate protection of your data and that you can consult upon request. STORAGE PERIODThe personal data of the data subject is deleted or blocked, as soon as the purpose for which it was stored no longer applies. Storage can also be effected if this was required by the European or national legislators in European Union regulations, laws or other stipulations that the person responsible is subject to. The data is also blocked or deleted if a statutory storage period prescribed by the cited standards expires, unless there is a need for continued data storage for the purposes of a conclusion or performance of a contract. When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information. REVOCATION OF YOUR CONSENT OF PROCESSING YOUR DATAMany data processing operations are only possible with your consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. ANALYTICS AND THIRD-PARTY TOOLSWhen visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. We do not sell, trade, or rent your personal identification information to others. We share your personal information with third parties to help us use your personal information, as described above. We disclose your personal data to third parties if this is necessary to fulfill the purpose for which you gave us your data. We use external service providers to process your data. We pass on the following customer data to third parties (providers for creating newsletters, mailings on our behalf): first name, last name, date of birth, e-mail address. The service provider are intended to ensure adequate protection of your data and will not share this personal information to third parties. We share your information with these third parties for those limited purposes provided that you have given us your permission. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. DATA PROTECTIONWe take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. Please note that data transmitted via the internet (i.e. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible. SSL ENCRYPTIONYour personal data is transmitted using SSL encryption via the Internet. An encrypted connection is indicated by the browser's address bar switching from "http: //" to "https//" and the lock icon in your browser bar. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. ENCRYPTED PAYMENTS ON THIS WEBSITEIf you enter into a contract which requires you to send us your payment information (i.e. account number), we will require this data to process your payment. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible. In the case of encrypted communication, any payment details you submit to us cannot be read by third parties. DO NOT TRACKPlease note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser. YOUR RIGHTSYou have the right to access stored data we hold about you and to ask that your personal information be corrected, updated, or deleted. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed below. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. DATA PORTABILITYYou have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible. INFORMATION, BLOCKING, DELETIONAs permitted by law, you have the right to be provided at any time with information about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. If you would like to exercise this right, please contact us through the contact information below. RIGHT TO FILE COMPLAINTSIf there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. COLLECTION OF NON-PERSONAL IDENTIFICATION INFORMATIONWhen visiting the website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this collected information as “non-personal identification information.” The legal basis for the temporary storage of the data is Art. 6, paragraph 1, lit. f (GDPR). The temporary data storage of the IP address is necessary to operate our website on your computer. To do this, the IP address is stored only for the duration of the session. Storage in logfiles is necessary in order to assure the functionality of the website. The data also serves in order to optimize the website for you. The collected data is deleted as soon as the purpose for which it was collected has ended. The following non-personal identification information is collected:
LOG-FILESLog files track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, host name of the accessing computer, and date/time stamps. These data can not be assigned to a specific person. The website provider automatically collects and stores information that your browser automatically transmits to us. Storage of this data together with other personal data of the user does not take place. The basis for data processing is Art. 6, paragraph 1, lit. b (GDPR), which allows the processing of data to fulfill a contract or for measures preliminary to a contract. COOKIESWe use "cookies" to enhance our web presence and to optimize use for you, but also for advertising purposes. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Cookies store information, such as, for example, your language setting, the length of visit to our website or the entries you made there. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, lit. f (GDPR). We have a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy. For more information about cookies, and how shopify uses cookies, please click here. COLLECTION OF PERSONAL IDENTIFICATION INFORMATIONWe collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on our website, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our website. You may be asked for, as appropriate, name, email address, mailing address, phone number. You may, however, visit our website anonymously. We collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain site related activities. We refer to this information as personal identification information. When we talk about “personal information/ data” in this privacy policy, we are talking both about non-personal identification information and personal identification information. DATA TRANSFERRED WHEN SIGNING UP FOR SERVICES OR ENTERING INTO A CONTRACTWe forward personal data to third parties only to the extent required to fulfill the terms of your contract with us. External service providers, such as, for example, online payment providers or the shipping company tasked with the delivery, only receive your data insofar as it is necessary for the execution of your order. In these cases the extent of the transmitted data is restricted to the minimum required. Please also observe the data protection notices of the individual providers. The individual service provider is responsible for the contents of third party services, whereby we verify as far as can be reasonably expected that the services observe statutory requirements. Your data will not be forwarded for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your consent. The basis for data processing is Art. 6, paragraph 1, lit. b (GDPR), which allows the processing of data to fulfill a contract or for measures preliminary to a contract. NEWSLETTERIf the user decides to opt-in to our mailing list, they will receive emails that include company news, updates, related product or service information, etc. For the registration to our newsletter, we use the so-called double opt-in-procedure. This means that once you have supplied us with your email address we send an email confirmation to this email address asking you to confirm that you wish to have the newsletter sent to you. If we do not receive acknowledgement of this email within 72 hours, the data you have given will be automatically deleted. If you confirm that you wish to receive the newsletter, we will store your email address until you decide to unsubscribe to the newsletter. The only reason we store the data is so that we can send you the newsletter. In addition, we always store the IP address you use and times during subscribing and acknowledging. The purpose of the procedure is to prove that you have subscribed and, if applicable, to be able to resolve any misuse of your personal data. After receipt of your acknowledgement we store your subscription data for the purposes of sending the newsletter. Legal basis is Art. 6 paragraph 1, lit. a (GDPR). The providing of any other, specifically marked, details is on voluntary basis and is used to personalize the newsletter. In order to send our newsletter, we use the services of the Rocket Science Group, LLC d/b/a MailChimp 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308. Their servers are located in the United States, where there is no privacy level comparable with the European standard. We are nevertheless convinced that MailChimp is dealing very conscientiously with personal data. With your registration for our newsletter, you agree that your email address will be processed for the purpose of sending the newsletter on our behalf. You can obtain more information about data protection through MailChimp: http://mailchimp.com/legal/privacy/. If at any time you would like to unsubscribe from receiving future emails without the need to give any reasons, the unsubscribe link can be found in every newsletter sent by us under "Unsubscribe" or you may contact us via email to hello@nvmen.com or by sending a message to the contact data specified below. YOUR ORDER IN OUR ONLINE SHOPYou want to make a purchase in our Online-Shop, you have to provide the necessary details for carrying out the contracts. This mandatory information is marked separately. Further details are voluntary. We will store data as necessary for the fulfillment of an order, in particular your shipping addresses. We will forward your payment details directly to our billing service provider; this does not remain in our systems. Additionally we forward your address details to the shipping logistics service provider. The legal basis is Art. 6, paragraph 1, lit. b (GDPR). We will process the data provided during registration only based on your consent per Art. 6 paragraph 1, lit. a (GDPR). You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. Commercial and fiscal stipulations require us to store your address, payment and order details for the period of ten years. Nevertheless, we restrict processing after two years; this means your data is only used to observe the statutory requirement. You can object to the use of your data for advertising and data analysis purposes at any time. Please send your objection to hello@nvmen.com. USER ACCOUNTIf you would like to take advantage of the functions of our user account, you can create a user account on voluntary basis by registering yourself with your name, your email address, and a password of your choice. We use your voluntary data for additional purchases at a later date. We can also use the data to notify you about additional products that may fit your interests. We will store your data including the IP address, date and time of the registration, customer number, Entity-ID and Email hash for the duration of use of your user account insofar as you not delete this beforehand. You can manage and change any information in the protected user account area. Or you can send us a mail to hellonvmen.com requesting the deletion or modification of your user account at any time. Your personal data is stored as a measure to prevent fraud. The deadline for the purpose of fraud is 6 months. If the data is required for the performance of a contract or to take steps prior to entering into a contract, a premature deletion of the data is only possible insofar as no contractual or statutory obligations contradict this. The legal basis is Art. 6, paragraph 1, lit. a (GDPR) and Art. 6, paragraph 1, lit. b (GDPR). SOCIAL MEDIAOur website includes plugins for the social network Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and is available at www.facebook.com. The Facebook plugins can be recognised by the Facebook logo. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/. When you visit our website, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” or leave a comment while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy here. If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account before visiting our website. Our website includes plugins for the social network Instagram, Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"), and is available at www.instagram.com. The Instagram plugins can be recognized by the Instagram logo. When you visit our website, a direct connection between your browser and the Instagram server is established via the plugin. This enables Instagram to receive information that you have visited our site from your IP address. If you're logged in to Instagram, Instagram can instantly associate your visit to our website with your Instagram account. If you interact with the plugins, for example, press the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information will also be posted on your Instagram account and displayed there to your contacts. For more information, please see Instagram’s privacy policy at https://help.instagram.com/155833707900388. If you do not want Instagram to associate your visit to our site with your Instagram account, please log out of your Instagram account before visiting our website. PLUGIN & TOOLSGOOGLE WEB FONTSFor uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6, paragraph 1, lit. f (GDPR). If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found here and in Google’s privacy policy here. GOOGLE+ PLUGINOur website includes "+1" plug-in of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, recognizable by the "+1" sign. When you visit a page on our website that contains this plugin, your browser establishes a direct connection to Google's servers. We have no control over the extent or content of data collected by Google through this plugin. According to Google information, no personal information is collected without a click on the plugin. Only with logged in Google+ members such data should be collected and processed. If you are logged in to Google+ or Google via your personal user account while visiting our website, Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used by all Google services. In some cases, this name may also replace a different name that you have used to share content via your Google account. The identity of your Google profile can be shown to users who know your email address or other information that can identify you. Use of collected data: In addition to the uses mentioned above, the information you provide is used in accordance with the applicable Google data protection policies. Google may publish summary statistics about users’ +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites. If you want to prevent such data transmission, you need to log out of your Google+ or Google account before visiting our website. Further information about handling user data and the purpose of the data collection can be found at https://developers.google.com/+/web/buttons-policy. WEB ANALYSISGOOGLE ANALYTICSOur website uses Google Analytics, a web analysis service. It is operated by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (further called “Google”). Google Analytics uses so-called “cookies”, these are text files that are stored on your computer to help analyze how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide further services related to website usage and Internet usage for website operators. This website uses Google Analytics with the extension “_anonymizeIp()”. In this way, IP addresses are further processed in an abbreviated form, a direct reference to a person can thereby be excluded. The IP anonymization is carried out by Google within the Member States of the European Union or in other contracting States party to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to a Google server in the USA and shortened there. The IP address sent as part of Google Analytics from your browser will not be brought together with any other data held by Google. You may avoid the saving of cookies by selecting the appropriate settings on your browser software. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google from collecting and processing data created by the cookie relating to your use of the website (incl. your IP address) by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl. The use of Google Analytics takes place in accordance with the requirements agreed-upon by German data protection authorities and Google. Information on the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: + 353 (1) 436 1001. Terms of use and overview of privacy policy. GOOGLE ANALYTICS REMARKETINGOur website uses the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (i.e. your mobile phone), on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalised promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6, paragraph 1, lit. a (GDPR). For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6, paragraph 1, lit. f (GDPR). GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKINGOur website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics. Conversion cookies are stored based on Art. 6, paragraph 1, lit. f (DGDPR). We have a legitimate interest in analyzing user behavior to optimize both our website and advertising. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of our website. PAYMENT SERVICE PROVIDERPAYPALOur website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6, paragraph 1, lit. a and Art. 6, paragraph 1, lit. b GDPR. PayPal collects, stores and processes your personal data such as your name, address, telephone number and e-mail address as well as your credit card or bank account details. By selecting this payment option, you automatically consent to the transfer of your personal data necessary for payment processing. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. The PayPal Terms of Use apply, which you can access at www.PayPal.com. For more information, please refer to PayPal's Privacy Policy here. STRIPEOur website also accepts credit card and SOFORT payments via Stripe. This service is provided by Stripe Payments Europe Ltd, C/O A&L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (further called Stripe). If you choose to pay by credit card or SOFORT (Stripe Checkout solution), Stripe will collect various personal data from you. Stripe uses cookies to optimise the use of Stripe checkout solution. Optimising the checkout solution provides a legitimate interest within the meaning of Art. 6, paragraph 1, lit. f (GDPR). Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. For further information on how Stripe uses cookies, go also to the following link: https://stripe.com/de/privacy. Your data will be transmitted to Stripe based on Art. 6, paragraph 1, lit. a and Art. 6, paragraph 1, lit. b (GDPR). By selecting this payment option, you automatically consent to the transfer of your personal data necessary for payment processing. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. KLARNAOur website also accepts payments by invoice or instalments via Klarna. The provider of this service is Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (further called Klarna). If you choose to pay by invoice or instalments via Klarna, Klarna will collect various personal data from you. Details can be found in Klarna’s privacy policy under the following link: http://cdn.klarna.com/1.0/shared.... Klarna uses cookies to optimize the use of Klarna checkout solution. Optimizing the checkout solution provides a legitimate interest within the meaning of Art. 6, paragraph 1, lit. f (GDPR). Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. Your data will be transmitted to Klarna based on Art. 6, paragraph 1, lit. a and Art. 6, paragraph 1, lit. b (GDPR). By selecting this payment option, you automatically consent to the transfer of your personal data necessary for payment processing. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. THIRD PARTY WEBSITESYou may find advertising or other content on our website pages that link to other providers. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. CHANGES TO THIS PRIVACY POLICYWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. CONTACT USFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@nvmen.com or by mail using the details provided below:
YOUR ACCEPTANCE OF THESE TERMSBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This document was last updated on August, 2018 |